Portfolio Jobs

The Role

At Ziina, KYB Analysts are more than checklist processors—they are decision-makers at the heart of trust and growth. You’ll act as a gatekeeper who balances compliance with customer experience, ensuring only legitimate merchants join our platform while keeping onboarding seamless. Your judgments will shape how Ziina scales safely, directly influencing both our regulatory standing and the quality of our merchant base.

This is a role for someone who thrives on ownership, has a sharp eye for detail, and understands that every verification decision protects not just our business, but the wider financial ecosystem. You’ll work closely with FinCrime, Operations, and CX, giving you a direct line into the core of our business operations.

As a KYB Analyst at Ziina, you will:

• 🔍 Lead Merchant Due Diligence – Verify business information, analyze ownership structures, and prepare client files for onboarding
• 📊 Assess Risk Levels – Evaluate merchants based on business type, location, and transaction patterns
• 📈 Improve KYB Processes – Identify opportunities to make our onboarding more efficient without compromising on compliance
• 🤝 Cross-Team Collaboration – Work with CX, Operations, and FinCrime teams to ensure smooth merchant experiences
• 📋 Documentation Management – Maintain thorough and accurate records of all verification activities
• 💡 Share Insights – Flag trends and patterns that could help improve our compliance approach
• 🛡️ Protect Our Platform – Help keep Ziina and our users safe from financial crime risks

To succeed in this role, you likely:

• 🧠 Ownership Mentality – You take full responsibility for your work and consistently deliver on time without being chased.
• 🔎 Accuracy First – You double-check details, spot errors quickly, and maintain a very low error rate.
• ⚖️ Risk-Aware but Practical – You know how to balance compliance with customer experience, but never compromise on standards.
• 💪 Resilient & Reliable – You stay focused during repetitive tasks, accept feedback, and keep performance consistent across shifts.
• 🌊 Adaptable Team Player – You thrive in a dynamic, fast-paced environment with changing priorities.
• 📝 Experience: 1+ years in KYB/KYC, compliance, risk management, or related fields (internships considered)
• 🧩 Knowledge: Familiarity with business verification processes and compliance fundamentals
• 💻 Tools: Proficient with Excel/Google Sheets and CRM/case management systems; willing to learn compliance platforms
• 📣 Communication: Clear written and verbal skills for documentation and collaboration

What would amaze us

• 🌍 Regional Knowledge: Familiarity with business structures in MENA
• 📜 Regulatory Awareness: Basic understanding of AML/CFT regulations affecting digital payments
• 🛠️ Tool Experience: Previous work with compliance platforms like LexisNexis
• 🗣️ Language Skills: Fluency in English and Arabic (Arabic preferred but not mandatory)

This is a shift-based role, with coverage needed during evenings, weekends, and holidays as part of a team rotation. Your typical schedule will be:

• 8 hour shift
• 5 days a week, that may include weekend depending on the rotation schedule
• Fully remote position with working hours aligned to Dubai, UAE