Portfolio Jobs

We are hiring into Loft  one of our business units focused on logistics & distribution and warehousing operations across emerging markets. They are providing  on-demand products across logistics, warehousing, finance, inventory management, and technology. 

• We Deliver - excellent capability to execute. 
  


• We Collaborate - One solution, one platform
  


• We are Transparent - we empower transparent communication
  

• Supervise and coordinate the receiving and inspection of incoming shipments. Ensure accurate and efficient processing of incoming goods, including recording receipts and inspecting product quality.
  
• Coordinate with the receiving team to address any discrepancies or issues with incoming shipments.
  
• Oversee the returns process, from receipt of returned items to final disposition (refund, repair, or replacement).
  
• Collaborate with the quality control team to inspect and assess the condition of returned products.
  
• Work closely with the inventory control team to update stock records and maintain accurate inventory levels for both inbound and returned items.
  
• Interact with Clients to address return inquiries, provide assistance, and ensure a positive customer experience.
  
• Lead and mentor the inbound and return officers, providing guidance and support in their daily tasks.
  
• Generate reports on inbound and returns metrics, such as receipt volumes, returns rates, and processing times.
  
• Continuously assess inbound and returns processes to identify areas for improvement.
  
• Implement best practices and process enhancements to increase efficiency and accuracy.
  

Requirements

• Bachelor’s degree in business administration, finance, or relevant field.
  
• Minimum of 3 years of experience in supervisory role, preferably in order processing, inventory management in ecommerce industry.
  
• Excellent interpersonal and customer service skills.
  
• Excellent organizational skills and attention to detail.
  
• Strong supervisory and leadership skills.
  
• Proficient with Microsoft Office Suite or related software used to track inventory and create records.
  

• Motivated by the mission of Loft
  


• Pragmatic with quantitative and analytical ability and attention to detail
  


• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
  


• High level of integrity and dependability with a strong sense of urgency.
  


• A focus on execution. Willing and able to get hands dirty.
  


• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .
  

Benefits

• Rapid Career Growth
  
• Annual Training Budget
  
• Robust Health Coverage
  
• Performance Bonus