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Process Analyst



Lagos, Nigeria
Posted on Monday, July 17, 2023

About us

Sabi is Africa’s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a broad ecosystem of users, allowing merchants, importers, exporters, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails.

Job Description

About Us

Sabi is Africa’s leading provider of commercial infrastructure for the distribution of goods and services. Its platform enables and empowers the most underserved merchants in the world, allowing agents, merchants, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails. These rails provide access to supply, logistics, business tools, data insights and financial services.
This could mean ensuring a great assortment of low-priced goods is available to them, providing a way for them to manage inventory, or facilitating finance. Our aim is to understand the informal economy better than anyone and help them grow in ways they haven’t before.

Our Values
  • Excellence - Be the Best. Highest standards. Consistently.
  • Value Focused - Make sure we give users the best value. All the time.
  • Big minds - Innovate. Think big. Be open. Don’t be petty. No ego. No castles.
  • Knuckle down - Do the work. Get your hands dirty. Deliver
  • Kindness - Be considerate. Life is stressful enough
  • Ownership - Everything is your job. Take responsibility. Drive it.
  • Simplicity - Strip it down. Get to the essence.

Job Purpose

As a Process Analyst, you will be meeting with various teams to define, document, assess, and scrutinize the business processes and then identify areas for potential improvement. Subsequent duties would include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with business expectations. Your focus will be on streamlining operations and/or identifying solutions that allow for improved efficiency or increased productivity.

Your problem-solving skills, impeccable communication, and attention to detail are key skills expected in this role. As part of the operations team, your role will be key in the execution and delivery of our strategic goals.

Job Responsibilities
  • Collect and document business requirements for project and process improvement / automation efforts
  • Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
  • Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
  • Identify, document and report issues and risks
  • Participate in the problem resolution with functional users
  • Monitor, measure and provide feedback on process performance
  • Apply knowledge of business process modelling notations to documenting processes


Special Skills and Qualifications
  • Bachelor’s degree in Business, Economics, Accounting or related discipline.
  • A minimum of 4 years experience in Business Process development and management
  • Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines
  • Strong skills in Process Mapping and Business Process Reengineering
  • Advanced understanding of business functions, workflows, and processes.
  • High level of competence with process modeling tools e.g., MS Visio, draw.io etc.
  • Ability to apply good judgment consistently and make good decisions
  • Ability to solve complex problems and drive projects from concept to conclusion
  • Ability to maintain confidentiality always and discretion
  • Detail oriented, organized with proven ability to successfully multi-task
  • Positive, tenacious attitude
  • Exemplary communication skills
  • Strong analytical skills

Candidate Specification
  • Motivated by the mission of Sabi
  • Pragmatic with quantitative and analytical ability and attention to detail
  • Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
  • High level of integrity and dependability with a strong sense of urgency.
  • A focus on execution. Willing and able to get hands dirty.
  • Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .


  • Rapid Career Growth
  • Annual Training Budget
  • Robust Health Coverage, including
    • Optical Cover, and
    • Dental Cover
  • Wellness Programs, including
    • Free Gym Cover
    • Free Spa Cover
  • Competitive Pension Plan
  • Opportunity to work in other global office.
  • Life Cover
  • Performance Bonus
  • Paid Vacation Days
  • Fully-funded Team Bonding Activities