Process Analyst
Sabi
IT
Lagos, Nigeria
Posted on Monday, July 17, 2023
About us
Sabi is Africa’s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a broad ecosystem of users, allowing merchants, importers, exporters, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails.
Job Description
About
Us
Sabi
is Africa’s leading provider of commercial infrastructure for
the distribution of goods and services. Its platform enables
and empowers the most underserved merchants in the world,
allowing agents, merchants, aggregators, distributors, and
manufacturers to expand their capabilities and grow their
businesses using Sabi’s technology rails. These rails provide
access to supply, logistics, business tools, data insights and
financial services.
This
could mean ensuring a great assortment of low-priced goods is
available to them, providing a way for them to manage
inventory, or facilitating finance. Our aim is to understand
the informal economy better than anyone and help them grow in
ways they haven’t before.
Our
Values
-
Excellence - Be the Best. Highest standards.
Consistently.
-
Value
Focused -
Make sure we give users the best value. All the time.
-
Big
minds -
Innovate. Think big. Be open. Don’t be petty. No ego. No
castles.
-
Knuckle
down -
Do the work. Get your hands dirty. Deliver
-
Kindness - Be considerate. Life is stressful
enough
-
Ownership - Everything is your job. Take
responsibility. Drive it.
-
Simplicity - Strip it down. Get to the essence.
Job
Purpose
As a Process Analyst, you will be meeting with various teams to define, document, assess, and scrutinize the business processes and then identify areas for potential improvement. Subsequent duties would include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with business expectations. Your focus will be on streamlining operations and/or identifying solutions that allow for improved efficiency or increased productivity.
Your problem-solving skills, impeccable communication, and attention to detail are key skills expected in this role. As part of the operations team, your role will be key in the execution and delivery of our strategic goals.
Job
Responsibilities
- Collect and document business requirements for project and process improvement / automation efforts
- Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
- Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
- Identify, document and report issues and risks
-
Participate in the problem resolution with functional users
- Monitor, measure and provide feedback on process performance
- Apply knowledge of business process modelling notations to documenting processes
Requirements
Special Skills and Qualifications
-
Bachelor’s degree in Business, Economics, Accounting or related discipline.
-
A minimum of 4 years experience in Business Process development and management
- Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines
- Strong skills in Process Mapping and Business Process Reengineering
- Advanced understanding of business functions, workflows, and processes.
- High level of competence with process modeling tools e.g., MS Visio, draw.io etc.
-
Ability to apply good judgment consistently and make good decisions
- Ability to solve complex problems and drive projects from concept to conclusion
- Ability to maintain confidentiality always and discretion
- Detail oriented, organized with proven ability to successfully multi-task
- Positive, tenacious attitude
-
Exemplary communication skills
- Strong analytical skills
Candidate Specification
- Motivated
by the mission of Sabi
- Pragmatic
with quantitative and analytical ability and attention to
detail
- Driven,
independent thinker and leader who can juggle multiple
projects simultaneously with fast-changing
priorities
- High
level of integrity and dependability with a strong sense of
urgency.
- A
focus on execution. Willing and able to get hands
dirty.
- Flexibility
to roll up your sleeves and attack problems and projects as
they arise, where you will need to set out a clear structure,
method and outcomes yourself .
Benefits
- Rapid
Career Growth
- Annual
Training Budget
- Robust Health Coverage, including
- Optical
Cover, and
- Dental
Cover
- Wellness Programs, including
- Free
Gym Cover
- Free
Spa Cover
- Competitive
Pension Plan
- Opportunity
to work in other global office.
- Life
Cover
- Performance
Bonus
- Paid
Vacation Days
- Fully-funded
Team Bonding Activities
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