Sabi is Africa’s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a broad ecosystem of users, allowing merchants, importers, exporters, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails.

Job Description

About Us

Sabi is Africa’s leading provider of commercial infrastructure for the distribution of goods and services. Its platform enables and empowers the most underserved merchants in the world, allowing agents, merchants, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails. These rails provide access to supply, logistics, business tools, data insights and financial services.

This could mean ensuring a great assortment of low-priced goods is available to them, providing a way for them to manage inventory, or facilitating finance. Our aim is to understand the informal economy better than anyone and help them grow in ways they haven’t before.

Our Values

Excellence - Be the Best. Highest standards. Consistently.
Value Focused - Make sure we give users the best value. All the time.
Big minds - Innovate. Think big. Be open. Don’t be petty. No ego. No castles.
Knuckle down - Do the work. Get your hands dirty. Deliver
Kindness - Be considerate. Life is stressful enough
Ownership - Everything is your job. Take responsibility. Drive it.
Simplicity - Strip it down. Get to the essence.

Job Purpose

As a Process Analyst, you will be meeting with various teams to define, document, assess, and scrutinize the business processes and then identify areas for potential improvement. Subsequent duties would include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with business expectations. Your focus will be on streamlining operations and/or identifying solutions that allow for improved efficiency or increased productivity.

Your problem-solving skills, impeccable communication, and attention to detail are key skills expected in this role. As part of the operations team, your role will be key in the execution and delivery of our strategic goals.

Job Responsibilities

Collect and document business requirements for project and process improvement / automation efforts
Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
Identify, document and report issues and risks
Participate in the problem resolution with functional users
Monitor, measure and provide feedback on process performance
Apply knowledge of business process modelling notations to documenting processes

Requirements

Special Skills and Qualifications

Bachelor’s degree in Business, Economics, Accounting or related discipline.
A minimum of 4 years experience in Business Process development and management
Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines
Strong skills in Process Mapping and Business Process Reengineering
Advanced understanding of business functions, workflows, and processes.
High level of competence with process modeling tools e.g., MS Visio, draw.io etc.
Ability to apply good judgment consistently and make good decisions
Ability to solve complex problems and drive projects from concept to conclusion
Ability to maintain confidentiality always and discretion
Detail oriented, organized with proven ability to successfully multi-task
Positive, tenacious attitude
Exemplary communication skills
Strong analytical skills

Candidate Specification

Motivated by the mission of Sabi
Pragmatic with quantitative and analytical ability and attention to detail
Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
High level of integrity and dependability with a strong sense of urgency.
A focus on execution. Willing and able to get hands dirty.
Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself .

Benefits

Rapid Career Growth
Annual Training Budget
Robust Health Coverage, including

Optical Cover, and
Dental Cover

Wellness Programs, including

Free Gym Cover
Free Spa Cover

Competitive Pension Plan
Opportunity to work in other global office.
Life Cover
Performance Bonus
Paid Vacation Days
Fully-funded Team Bonding Activities

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