Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.

Unlock your Altus Experience!

If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.

Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.

Job Summary:

The Collections Specialist will be responsible for performing all functions related to the collection of monies in a timely fashion and ensure that bad debts are maintained at a minimal level.

Key Responsibilities:

Making collection calls and/or prepare collection correspondence in a fast-paced goal-oriented collections department
Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments
Setup monthly meetings with Project Managers/Directors to discuss AR balances
Monitoring and maintaining assigned account
Reduce delinquency for assigned accounts
Establish and maintain effective and cooperative working relationships with both internal and external clients
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Key Qualifications:

3-5 years of experience in a company providing professional services
Experience with Workday or similar ERP systems is required
Proficient with MS Office applications including Excel
Bilingual in both French and English, with excellent written and verbal communication skills required.
Strong problem-solving skills with the ability to identify and resolve issues effectively
Collaborative team player with excellent teamwork and team-building abilities
Adaptable and innovative, able to thrive in dynamic environments
Self-motivated with high integrity, energy, and enthusiasm for delivering results

#LI-Hybrid

What Altus Group offers:

Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at [email protected] or +1 888 692 7487.

We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.

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