Why qlub?

Qlub is revolutionizing the dining experience with ultra fast, seamless payment solutions. Guests pay in seconds by scanning a QR code with no app download required.

From Pay-at-Table QR payments and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Even splitting the bill becomes effortless.

We help restaurants focus on what they do best, delivering great hospitality. By removing payment friction, we increase table turnover, improve operational efficiency, and boost profitability. Built-in analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.

We are a fast scaling fintech startup backed by Mubadala, e&, Shorooq and Mastercard. With $72M total fundraised, we have expanded globally, doubled headcount over the past year, and this is just the beginning!

This is more than a job. It is an opportunity to help shape how qlub scales as we build high performing, diverse teams around the world.

The Role
We’re seeking a proactive and enthusiastic Merchant Success & Operations Intern to join our fast-growing team in Singapore. You will be responsible for supporting our merchant onboarding process and daily operations, while gaining hands-on experience in the dynamic world of Paytech and F&B technology.

What You’ll Be Driving

• Support the operational onboarding process for new F&B merchants onto the qlub platform

• Assist in organizing and coordinating training sessions for merchants to ensure they can fully utilize Qlub’s services

• Help build and maintain strong relationships with our merchants, assisting them with their queries and optimizing their usage of our platform

• Work closely with the operations and product teams to provide feedback and support improvements to our services

• Assist with monitoring platform integrations and reporting on merchant usage

• Conduct research and support the team with ad hoc tasks, such as preparing reports and analysing industry trends

• Provide administrative support to the Merchant Success & Operations team as needed

Qualifications

• Currently pursuing a degree or diploma in Business, Operations, Hospitality, or a related field

• Passionate about technology, startups, and the F&B industry

• Strong problem-solving and critical thinking skills

• Great communicator with the ability to work with both internal teams and external partners

• Eager to learn, hands-on, and willing to take on new challenges

• Organized, detail-oriented, and able to multitask in a fast-paced environment

What we offer

• Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization

• Drive growth and tailoring of fast-evolving new products and features

• Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.

Sounds like you? Are you excited by this opportunity? If so, “Apply now”.

Department

Operations

Locations

Singapore