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Associate, Consumer Risk (Candidates in Kenya/Egypt/SA may apply)



Lekki, Nigeria
Posted on Tuesday, February 20, 2024

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.

The Role: Flutterwave is looking for Consumer Risk professionals who will play a crucial role in supporting the development and implementation of risk management strategies related to consumer transactions. You will be responsible for analyzing data, monitoring transactions, and assisting in the execution of risk mitigation initiatives.

Responsibilities include but are not limited to:

  • Conduct data analyses to identify trends and insights related to consumer behavior and transaction patterns.
  • Review Flutterwave’s products, features and processes to identify potential risks, and propose and implement mitigation measures.
  • Create, monitor and optimize fraud rules to cater for latest fraud trends.
  • Monitor transactions to identify any unusual patterns or anomalies that may indicate potential risks.
  • Collaborate with the team to investigate and analyze flagged transactions and take appropriate actions.
  • Support the implementation of risk mitigation strategies to ensure the security and integrity of consumer transactions.
  • Work closely with cross-functional teams, including finance, legal, and technology, to ensure effective risk management practices.
  • Maintain accurate documentation of risk assessment processes, findings, and actions taken.

Required competency and skillset to be a waver:

  • Bachelor's degree in Finance, Business, or a related field.
  • Minimum 4+ years’ working experience in risk management, fraud prevention, or a related field is a plus.
  • Experience working with large data sets to extract actionable insights.
  • Strong analytical and problem-solving skills with the ability to connect seemingly unrelated sets of data.
  • Hands-on, intermediate level experience in SQL or a similar language.
  • Ability to think strategically and anticipate user needs.
  • Excellent attention to detail and the ability to simplify complex concepts.
  • Ability to troubleshoot operational issues and ensure smooth execution of risk management processes.
  • Proven ability to write comprehensive Business Requirements Documents (BRDs).
  • Comfortable with an optimization mindset and the ability to balance risks with positive measures.
  • Effective communication and interpersonal skills with a demonstrated ability to collaborate cross-functionally.