bunch is at the forefront of transforming Europe's private markets. We provide a comprehensive, end-to-end platform meticulously designed for fund managers, investors, and founders.

How the role contributes to the company's vision

This critical role will help operationalise our go-to-market strategy in the fund administration space. By taking ownership of and professionalizing customer interactions in the enterprise segment, this role will ensure complex onboarding and post-onboarding operations, enabling our team to scale significantly.

Top responsibilities

• Own the delivery of our services to our customers and act as the pivotal point of contact for Account Management, proactively addressing any issues and continuously driving improvements in pre and post-onboarding.

• Lead the execution of complex post-close operations processes, including capital calls, distributions, and recurring investor reporting, with an unwavering commitment to accuracy and efficiency.

• Lead projects that enhance our operative model in collaboration with experts in the different operations modules.

• Focus on improving quality, speed, and overall effectiveness, constantly seeking out opportunities for innovation and excellence.

Initial priorities

• Own the onboarding process for at least two fund migrations and two new fund setups.

• Identify improvement areas that would drive down time of delivery and increase client satisfaction in areas such as entity setup, LP onboarding, capital call, and reporting setup execution for a Fund on our platform.

• Challenge existing set-up internal tools and suggest ways to improve collaboration in the team.

What you should bring with you

• You have gained 3+ years of experience in dynamic environments like consulting, VC, or law, where you developed a skillset in project management and handled tight deadlines.

• Knowledge of fund services and operations or experience in fund law, including a key understanding of fund structures, the ability to review LPAs and identify key (economical) terms.

• Strong client-first attitude and experience communicating with customers.

• Excellent communication skills for cross-functional reporting and stakeholder updates.

• Curiosity and a proactive mindset focused on continuous improvement and optimisation.

• Motivation to join a Series A startup and a commitment to delivering high-quality results with diligence.

• Fluent in English; German is a strong plus.

Why you should join bunch

• Take part in a network of people passionate about investment and work closely with the most interesting players in the private market.

• Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership.

• Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays.

• A competitive compensation package.

• A great tech and work setup with everything you need.

What your interview journey will look like

• First interview with the People team: Get acquainted with bunch and see if we're a match.

• Deep-dive interview with the Head of Operations: Explore the role in detail and discuss your experience and your career aspirations with your future manager.

• Case interview with the Head of Operations & another team member: Showcase your problem-solving and communication skills.

• Final meeting with our Founders: Discuss our vision and any remaining questions.

• Reference calls to confirm your relationship-building abilities.

About bunch

bunch is an investment tech startup founded in Berlin in 2022. With a proven track record, bunch has garnered trust from over 2,000 investors, who have collectively committed over €1,5 billion through the platform.

Our dedication lies in driving private markets into the 21st century. This transformation is achieved through digitisation of the investment process, ensuring efficiency and ease of access.

Join us to be part of this transformative journey and make a significant impact on the private markets.

At bunch, we are committed to creating an inclusive environment for all employees because we value and celebrate diversity. We are an equal opportunity employer, which means we do not tolerate discrimination toward any of our applicants or employees.